Shipping policy

Shipping Fee

Orders will be charged an AED 15 + VAT 5% shipping fee.

Estimated Delivery Time
We at Deste.ae aim to process all orders within 24 hours, Saturday-Thursday 9:00 am - 6:00 pm. Delivery typically takes 3-5 days once your order has been processed. No deliveries will be made on Fridays or public holidays.

Order Tracking
We will update your order with the tracking information.

Out of Stock
All orders are subject to availability. We do our best to accurately track inventory.

Cash on Delivery
We only offer this option; as of now, we don't accept card payment. You must provide at least one mobile or landline number so the courier can arrange a suitable time to deliver. Please be available at the agreed time and have the correct amount ready for the courier to collect. If payment isn't available, the order will not be left and an additional charge may apply to re-deliver the order.

Special Instructions
There is a text box at the checkout to add any notes or special instructions to your order.

Please contact us immediately at ask@deste.ae for any issues so we can resolve them immediately.